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Jobs at MetaOption, LLC

IT Audit Business Analyst

Location: Portsmouth, NH

Type: Contracted

Min. Experience: Mid Level

Onsite Interview:

Location: Portsmouth, NH

Duration:- 6+ Months


The Support analyst can be defined as a bridge between the business and the technology. They analyze business issues and request and either process them or define best team to act on them. Some of the primary responsibilities can include:

  1. Ensuring a high level of customer satisfaction with various applications used by the firm
  2. Providing technical support to end users, answering complex questions on function and usage of systems
  3. Work on improving the current software with participation in different program or projects
  4. Develop and maintain in-depth knowledge of the firm applications
  5. Ensure proper escalation occurs for unresolved issues to ensure the customer remains satisfied
  6. Support testing of evolution and fixes
  7. Work in the applications team to document users requirements and define solutions
  8. Provide training and support for onboarding users or new team members on applications
  9. Support IT audit being the single point of contact for auditors
  10. Coordinate with business and IT to get information required during audits
  11. Maintain a repository of all documentation required for IT audit purpose
  12. Build a proactive and professional process for avoiding IT audit findings


  1. Strong organization skills
  2. Good written and oral communication
  3. Problem-solving, ciritcal thinking and decision-making skills
  4. Documentation and specifications: ability to create clear and concise documentation
  5. Facilitation and Elicitation skills
  6. Experience with Business Analysis tools and visual modeling
  7. Bachelors Degree or Equivalent Experience Required
  8. Experience with Agile methodology is a plus
  9. IT audit experience is a plus
  10. Industry / product expertise is a plus


Thanks & Regards

Subhash Bakshi

Team Lead - Talent Acquisition
574 Newark Avenue, Suite 210, Jersey City, NJ, 07306
Corporate Line: (201)- 377-3150 Ext. 706 , Direct : (201)-510-2050 Ext. 206

Email  : subhash.bakshi@metaoption.com

Website : www.metaoptionitstaffing.com

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